Step 1: Review Our Program

We currently accept referrals from partner agencies, case managers, and approved community organizations.

Referrals may be submitted at any time using the information below:

This number is available for referral coordination inquiries, including time-sensitive placement requests, from partner agencies.

Haven for Her Baltimore does not operate as an emergency or crisis shelter. All placements are referral-based, screened, and scheduled.

• Participant name
• Contact information
• Income or funding source
• Case manager name & contact information
• Preferred move-in date
• Any safety or support considerations

We respond to standard referrals within 24–48 business hours, and urgent referral calls will be addressed as quickly as possible.

Once we receive a referral, our team will review the information provided to confirm eligibility and room availability. We will then contact the referring case manager to verify details, discuss any immediate needs, and coordinate next steps.

For standard referrals submitted by email, we typically respond within 24–48 business hours.

For urgent referrals received by phone, we will follow up as quickly as possible to support urgent placement needs.

If the participant is approved for placement, we will work with the case manager to finalize the move-in plan. This includes:

• Confirming the move-in date
• Completing the program agreement
• Processing the community fee
• Providing an overview of house guidelines and expectations
• Preparing the room for arrival

Move-ins are scheduled based on room availability.